Remote Assist with Xtreme 8K
For Internal and VAR/Sales Partner Use Only - Do Not Share
Internal Use Only - Do Not Share

This feature allows you to grant remote access to an ETEC support representative.

1. Go to Settings > Remote Assist > Enable Remote Access.
→ The following screen appears.

2. Switch the toggle button to On to enable Remote Assist.
→ A 5-digit code appears.

3. Provide the 5-digit support key to your ETEC support representative.
→ The remote session starts.
4. To terminate the remote session, set the toggle button to Off.