Software Update
To update the D4K Pro with a new version of the software, you need to check the Software Update tab which provides information about the current version of the software and any new available software versions.
Go to Settings > Printer Settings > Software Update to open the tab.
If the latest version of the software is installed on the printer, the ChangeLog button is available. It allows checking the detailed information about the current software version.
If there are any software updates, the Update button is available.
Important: Do not turn the printer off during the update!
1. Press Update.
→ The following screen appears. It shows information about the changes in the new software versions.
2. Press Start.
→ The Experience Improvement message appears asking if you allow the data collection to improve the experience with our product.
3. Press OK to allow data collection or Skip to skip this step.
→ The process of printer updating starts.
→ After a successful printer update, the screen with the Reboot button appears.
Custom Software Update
There is also an option for users to get a custom version of the Control Software that contains special features. Once that custom Control Software version is ready, users will receive an encrypted version number to be installed as a custom update.
1. In the Software Update tab, press Change Version.
→ The following screen appears.
Notice: If no custom updates are installed yet, the Apply button will be grayed out.
2. Press Add Version.
→ The following screen appears.
3. Type the encrypted version number.
4. Select the needed version from the list. Press Apply.
→ The system saves the previously installed Control Software version.
→ The following screen appears.
5. Press Start.
→ The Experience Improvement message appears asking if you allow the data collection to improve the experience with our products.
6. Press OK to allow data collection or Skip to skip this step.
→ The process of printer updating starts.
7. After the update is completed successfully, reboot the printer to apply changes. It reboots automatically in 30 seconds. To reboot the printer manually, press Reboot.