Software Update
To update the D4K Pro with a new version of the software, you need to check the Software Update tab on the touch screen which provides information about the current versions of software and the new versions of software if they are available.
Tap Settings | Printer Settings | Software Update to open the tab.
If the latest versions of the software are installed on the machine, the [ChangeLog] button is available. It allows checking the detailed information about the current versions of the software.
If there are any software updates, the [Update] button is available.
Important: Do not turn the printer off during the update!
1. Tap [Update].
→ The following screen appears. It shows information about the changes in the new software versions.
2. Tap [Start].
→ The Experience Improvement message appears asking if you allow the data collection to improve the experience with our product.
3. Tap [OK] to allow data collection or [Skip] to skip this step.
→ The process of printer updating starts.
→ After a successful printer update, the screen with a [Reboot] button appears.
Custom Software Update
There is also an option for users to get a custom version of the Control Software that contains special features or an early bug fix. Once that custom Control Software version is ready, users will receive an encrypted version number and would be able to install that custom update on the printer.
1. In the Software Update tab, tap [Change Version].
→ The following screen appears.
Notice: If no custom updates are installed yet, the Apply button will be grayed out.
2. Tap [Add Version].
→ The following screen appears.
3. Type in the encrypted version number.
4. Select the needed version from the list. Click [Apply].
→ The system saves the previously installed Control Software version.
→ The following screen appears.
5. Tap [Start].
→ The Experience Improvement message appears asking if you allow the data collection to improve the experience with our products.
6. Tap [OK] to allow data collection or [Skip] to skip this step.
→ The process of printer updating starts.
7. After the update is completed successfully, reboot the printer to apply changes. It will reboot automatically in 30 seconds. To reboot the printer manually, tap [Reboot].